Case Study - Madison Dental Centre
Madison Dental Centre practices family oriented dentistry which include a wide range of services for adults and children.
THE CHALLENGE:
Develop a professional looking web site that also connects to local appointment reservation system which allows patients to confirm their appointments online.
THE OMEGA SHIFT SOLUTION:
- We designed a new website giving it a professional look and feel.
- We implemented a simple Content Management System (CMS) to allow client to make changes on the fly.
- We developed and scheduled a marketing campaign that is automatically sending appointment reminders by email and/or text message.
- We seamlessly integrated local appointment reservation system allowing patients to confirm their appointments on the new website.
THE IMPACT:
The manual administrative task of phone call reminders was completely replaced with an automated process. The client was happy to see an increase in repeat patients in a short period of time.