Case Study - Madison Dental Centre

Madison Dental Centre practices family oriented dentistry which include a wide range of services for adults and children.


THE CHALLENGE:


Develop a professional looking web site that also connects to local appointment reservation system which allows patients to confirm their appointments online.


THE OMEGA SHIFT SOLUTION:


  • We designed a new website giving it a professional look and feel.
  • We implemented a simple Content Management System (CMS) to allow client to make changes on the fly.
  • We developed and scheduled a marketing campaign that is automatically sending appointment reminders by email and/or text message.
  • We seamlessly integrated local appointment reservation system allowing patients to confirm their appointments on the new website.

THE IMPACT:


The manual administrative task of phone call reminders was completely replaced with an automated process. The client was happy to see an increase in repeat patients in a short period of time.